Computer Problem Report Form

I don't know where those came from, they were floating around on the 'Net.

"Computers make very fast, very accurate mistakes."

Bug report form

1. Describe your problem:
   __________________________________________


2. Now, describe the problem accurately:
   __________________________________________
3. Speculate wildly about the cause of the problem:
   __________________________________________


4. Problem Severity:
   1. Minor __
   2. Minor __
   3. Minor __
   4. Trivial __


5. Nature of the problem:
   1. Locked up __
   2. Frozen __
   3. Hung __
   4. Shot __






Right: Bug solving, Utah style

6. Is your computer plugged in? Yes __ No __


7. Is it turned on? Yes __ No __


8. Have you tried to fix it yourself? Yes __ No __


9. Have you made it worse? Yes __


10. Have you read the manual? Yes __ No __


11. Are you sure you've read the manual? Yes __ No __


12. Are you absolutely certain you've read the manual? No __


13. Do you think you understood it? Yes __ No __


14. If 'Yes' then why can't you fix the problem yourself?
    __________________________________________


15. How tall are you? Are you above this line?
    __________________


16. What were you doing with your computer at the time the problem occurred?
    __________________________________________


17. If 'nothing' explain why you were logged in.
    __________________________________________


18. Are you sure you aren't imagining the problem? Yes __ No __


19. How does this problem make you feel?
    __________________________________________


20. Tell me about your childhood.
    __________________________________________


21. Do you have any independent witnesses of the problem? Yes __ No __


22. Can't you do something else, instead of bothering me? Yes __